Global Broker Regulatory Inquiry Platform
WikiFX

Score

0 1 2 3 4 5 6 7 8 9
.
0 1 2 3 4 5 6 7 8 9
0 1 2 3 4 5 6 7 8 9
/10
The WikiFX Score of this broker is reduced because of too many complaints!

Cap House

China China | 2-5 years |
Suspicious Regulatory License | Suspicious Scope of Business | High potential risk

https://caphouse.com/

Website

Rating Index

Contact

https://caphouse.com/
The WikiFX Score of this broker is reduced because of too many complaints!

license Forex License

No forex trading license found. Please be aware of the risks.

Warning: Low score, please stay away!
  • This broker lacks valid forex regulation. Please be aware of the risk!
3

Basic Information

Registered Region
China
Operating Period
2-5 years
Company Name
Cap House
Customer Service Email Address
support@caphouse.com
Company Website
Tuankhangtrade

Tuankhangtrade

Unverified

Vietnam

This platform is a complete scam. I originally invested a principal of 20k, and the total investment rose to over 90k, but I haven't received any money from withdrawals for a month. When calling customer support, they just pass the responsibility around and then block my account on Telegram and Zalo. I hope everyone will thoroughly research before investing to avoid losing money.

Exposure

Tuankhangtrade

Tuankhangtrade

Unverified

Vietnam

Currently, my account has a total balance of over $90k, with a negative status of $20k, and I am still trading some commodity stocks. The available withdrawal amount is over $20k, but when I tried to withdraw, it didn't come through after a week. When I contacted the support specialist, they gave evasive answers to delay time. I directly messaged the community group leader on Zalo, Tran Quang Minh, but did not receive any response and was kicked out of the group. This has made me realize that this platform is a scam. I have saved all relevant information and images, and I hope everyone can help me and please stay away from Caphouse to avoid losing money like I did.

Exposure

Dang Thi Phuong

Dang Thi Phuong

Unverified

Vietnam

I invested in Caphouse on October 27, 2023 with a capital of $999.19, MT5 number is 7300089; I traded for a while and placed a withdrawal order but it didn't work. The exchange staff informed me that I had to trade 10 lots of the product to be able to withdraw money. Up to now, I have traded more than 10 lots and placed a withdrawal order for $1,444 on January 9, 2024 but it was not executed. I have emailed the exchange about this problem and contacted the switchboard many times. But they have not yet supported. Thanks admin for helping me, thank you very much.

Exposure

HJBNM

HJBNM

Unverified

Nigeria

I'm a new member at Cap House. Today I encountered a problem with my trading live account. So, I connected to live chat and connected with Erasmia. She made service for me very respectfully and best. Accordingly, I am happy with your live chat service. Thank you guys :)

Positive

Positive

jianghua

jianghua

Unverified

South Africa

It's genuine trading and investing site,i do trading for last 5 years,this is great site for beginners.

Positive

Positive

Vũ Quý

Vũ Quý

Unverified

Vietnam

CAPHOUSE trading platform (https://caphouse.com/) scammed customers and did not allow them to withdraw money. I participated in investing when I received support from a staff member named Khanh Ngoc on November 2, 2023, and I deposited a total of 2 times with the amount of 74 million 750 thousand VND. And will be supported by our support experts from November 6, 2023. By November 14, 2023, I had a profit of about 31k and after making a withdrawal order of 20k there was no response. I asked My Van's support specialist for help, but he asked me to pay 45% of the Bot fee. I asked for it to be deducted directly from my account, but it didn't work, and I told him right from the beginning that I was not allowed to disclose the bot fee. I should ask you to ask for support from the floor. On November 15, 2023, My Van replied that because I didn't know, the platform offered a 5% discount and asked me to deposit 333 million,660 thousand to pay the bot fee. I asked Khanh Ngoc and he told me that it was a bot fee due to Mr. and Ms. My Van's transaction, so I couldn't intervene. I also advise you to deposit to withdraw the above amount. Because sometimes I need to borrow a large amount of money to withdraw that profit. On the night of November 15, 2023, someone called and said that the caphouse floor employee in charge of balancing cash flow said he was placing an order to balance cash flow to process the morning withdrawal order. This caused me to lose 13k in negative. I quickly cut the order. And request support to withdraw the remaining amount of 21k. I placed an order on November 15, 2023, and until now, still not supported. The next day, My Van informed me that I had to transact the full initial amount to withdraw or pay the remaining 30%. I asked for support but got no response. Write an email to the exchange and the exchange will contact you for support or call the switchboard. The support staff is not responding. When I called the switchboard, the response was quick and said that the automatic order would take 24 to 48 hours to process. But up to now I still have not received any money or any satisfactory answer from the exchange. I couldn't contact the support specialists My Van or Khanh Ngoc, the team that I joined to invest were all kicked out of the group. Feeling cheated. Do any of you invest in the Caphouse floor like me? EVERYONE RECORDS TOGETHER TO SPEAK UP TO COLLECT THE ACCUSATION AT THE SAME TIME. Brothers and sisters who are researching, you should think again and study carefully.

Exposure

6
Website
Genealogy
Related Companies
Employees
Company Summary
Wiki Q&A
Comment

Users who viewed Cap House also viewed..

VT Markets

VT Markets

8.68
Score
ECN Account10-15 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
VT Markets
VT Markets
Score
8.68
ECN Account10-15 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
Official Website
Fortune Prime Global

Fortune Prime Global

8.58
Score
ECN Account10-15 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
Fortune Prime Global
Fortune Prime Global
Score
8.58
ECN Account10-15 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
Official Website
AVATRADE

AVATRADE

9.50
Score
ECN Account15-20 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
AVATRADE
AVATRADE
Score
9.50
ECN Account15-20 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
Official Website
FXCM

FXCM

9.40
Score
Above 20 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
FXCM
FXCM
Score
9.40
Above 20 yearsRegulated in AustraliaMarket Making License (MM)MT4 Full License
Official Website

Website

  • caphouse.com
    104.21.93.163
    Server Location
    United States United States
    ICP registration
    --
    Most visited countries/areas
    --
    Domain Effective Date
    --
    Website
    --
    Company
    --

Genealogy

vip Subscribe in the App to unlock!
Download APP
vipvip
Cap House

Related Companies

CAP HOUSE(France)
France
CAP HOUSE(France)
Active
France
Registration No.491291308
Established
Related sourcesWebsite Announcement
Employees

Review summary

Cap House is a forex brokerage operating for approximately two to five years, with its primary registration located in China. The firm holds no valid authoritative forex trading licenses from major regulatory jurisdictions. Its overall WikiFX Score of 1.37 reflects significant underlying concerns, predominantly driven by a complete lack of regulatory oversight and an unorthodox business scope. Given the absence of formal financial regulation, prospective clients must exercise significant caution and conduct extensive independent due diligence before considering any engagement. Note: Regulatory status, trading conditions, and risk assessments may vary by jurisdiction. The WikiFX score reflects currently available information.Please verify all entity details independently before trading. (Updated: 2026-03-19)

Keywords

  • 2-5 years
  • Suspicious Regulatory License
  • Suspicious Scope of Business
  • High potential risk

Wiki Q&A

How safe is trading with Cap House?

Cap House operates without any valid regulatory licenses from established financial authorities, which results in an exceptionally high-risk profile for client funds and trading activities. The broker's overall operational profile is highly concerning, and potential clients should exercise the utmost caution and perform exhaustive independent verification before considering any account funding.

Two days ago
United States

What licenses does Cap House hold?

Cap House does not possess any verified regulatory licenses from mainstream financial oversight bodies, such as the FCA, ASIC, or CySEC. It is registered in China but lacks the specific forex trading authorization typically required from its domestic or international regulatory jurisdictions, effectively operating as an unregulated entity.

Two days ago
United States

When was Cap House established?

Cap House has been in operation for an estimated two to five years. Its registered operational region is China, but its specific founding date is not publicly disclosed, which is a common transparency shortcoming for entities of its type.

Two days ago
United States

What does it mean if a broker holds multiple regulatory licenses?

If a broker holds multiple regulatory licenses, it usually means that it operates in multiple countries or regions and needs to comply with the requirements of different regulatory authorities. Its overall credibility is generally higher. However, it should be noted that regulatory strength differs between licenses. Some offshore regulations have weaker restrictions, so safety should not be judged only by the number of licenses. It is recommended to focus on whether the broker holds licenses from major regulators such as FCA or ASIC, and evaluate its regulatory status, historical records, and overall rating together. You can also check all regulatory information and performance under different regulators on the WikiFX platform to more comprehensively assess its actual risk level.

Two days ago
United States

How is the WikiFX Score calculated?

WikiFX ratings are calculated based on a multi-dimensional data model, mainly including five dimensions: regulatory index, license index, business index, risk control index, and software index. The rating adopts a range system (0-10 points). The higher the score, the higher the broker's overall performance level. In addition, ratings are dynamically updated according to regulatory changes, complaint handling results, and historical data performance, making the rating more objective and timely. You can check the scores of each dimension and their trends on the WikiFX platform to evaluate the broker's actual situation more comprehensively.

Two days ago
United States

How should I compare different forex brokers to find the best one?

To compare different brokers, investors can make comprehensive judgments from multiple dimensions such as regulatory qualifications, overall ratings, trading environment, account conditions, and user feedback. In general, priority should be given to regulatory status and license information, followed by WikiFX ratings and various indexes (such as risk control, software, and business indexes). At the same time, trading conditions (such as spreads and execution speed) and account information (such as minimum deposit and account types) should also be compared. In addition, user reviews, exposure records, and risk assessment information can also be considered to evaluate broker safety and trading experience from multiple aspects. The WikiFX platform also provides multi-dimensional broker comparison tools. Users can select different brokers for visual comparison and comprehensive analysis, so as to make decisions more efficiently.

Two days ago
United States

What is a clone broker website?

A cloned broker website refers to a fraudulent website that imitates the information of a legitimate broker. Such websites usually copy the real company's brand name, page design, and even regulatory information to mislead investors into making deposits. Common features include: a domain name highly similar to the official website (such as slight spelling differences), abnormal or unverifiable contact information, and promises of unusually high returns. Once funds enter such platforms, they are usually difficult to recover. Investors can identify potential risks by checking the official domain name, verifying regulatory information, and using WikiFX for cross-verification.

Two days ago
United States

What factors should I consider when choosing a safe forex broker?

When choosing a safe broker, investors should focus on key factors such as regulatory qualifications, fund security, and trading transparency. In general, priority should be given to platforms regulated by major regulatory authorities, such as the Financial Conduct Authority, the U.S. Securities and Exchange Commission, and the Australian Securities and Investments Commission. At the same time, attention should also be paid to: whether client funds are kept in segregated accounts, whether the fee structure is transparent, and whether there are many negative complaints or withdrawal problems. By combining WikiFX ratings and user feedback, investors can evaluate broker risks more comprehensively.

Two days ago
United States
View More

User Reviews6

All (6) Positive (2) Exposure (4)
Vũ Quý
Vũ Quý
3-5 years
Exposure
CapHouse Fraud, forcing customers to pay fees, not allowing customers to withdraw money
CAPHOUSE trading platform (https://caphouse.com/) scammed customers and did not allow them to withdraw money. I participated in investing when I received support from a staff member named Khanh Ngoc on November 2, 2023, and I deposited a total of 2 times with the amount of 74 million 750 thousand VND. And will be supported by our support experts from November 6, 2023. By November 14, 2023, I had a profit of about 31k and after making a withdrawal order of 20k there was no response. I asked My Van's support specialist for help, but he asked me to pay 45% of the Bot fee. I asked for it to be deducted directly from my account, but it didn't work, and I told him right from the beginning that I was not allowed to disclose the bot fee. I should ask you to ask for support from the floor. On November 15, 2023, My Van replied that because I didn't know, the platform offered a 5% discount and asked me to deposit 333 million,660 thousand to pay the bot fee. I asked Khanh Ngoc and he told me that it was a bot fee due to Mr. and Ms. My Van's transaction, so I couldn't intervene. I also advise you to deposit to withdraw the above amount. Because sometimes I need to borrow a large amount of money to withdraw that profit. On the night of November 15, 2023, someone called and said that the caphouse floor employee in charge of balancing cash flow said he was placing an order to balance cash flow to process the morning withdrawal order. This caused me to lose 13k in negative. I quickly cut the order. And request support to withdraw the remaining amount of 21k. I placed an order on November 15, 2023, and until now, still not supported. The next day, My Van informed me that I had to transact the full initial amount to withdraw or pay the remaining 30%. I asked for support but got no response. Write an email to the exchange and the exchange will contact you for support or call the switchboard. The support staff is not responding. When I called the switchboard, the response was quick and said that the automatic order would take 24 to 48 hours to process. But up to now I still have not received any money or any satisfactory answer from the exchange. I couldn't contact the support specialists My Van or Khanh Ngoc, the team that I joined to invest were all kicked out of the group. Feeling cheated. Do any of you invest in the Caphouse floor like me? EVERYONE RECORDS TOGETHER TO SPEAK UP TO COLLECT THE ACCUSATION AT THE SAME TIME. Brothers and sisters who are researching, you should think again and study carefully.
Exposure
Exposure
Exposure
Exposure

Vietnam

No more
Write a review
Exposure
Exposure
Neutral
Neutral
Positive
Positive

Content you want to comment

Please enter...

Submit now
Write a comment
6
Customer ServiceDownload AppScroll to TopTOP

Chrome

Chrome extension

Global Forex Broker Regulatory Inquiry

Browse the forex broker websites and identify the legit and fraud brokers accurately

Install Now

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com