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/10

DUALIX

Cyprus Cyprus | 5-10 years |
Suspicious Regulatory License | Suspicious Scope of Business | Cyprus Market Making License (MM) Revoked | High potential risk

https://dualix.maxigrid.com/

Website

Rating Index

Influence

Influence

D

Influence index NO.1

Cyprus Cyprus 2.52
Surpassed 15.80% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+357 25056200
https://dualix.maxigrid.com/
16 Stasikratous, 6th Floor, 1065, Nicosia, Cyprus.

license Forex License

risk

No forex trading license found. Please be aware of the risks.

Warning: Low score, please stay away!
  • This broker lacks valid forex regulation. Please be aware of the risk!
4

Basic Information

Registered Region
Cyprus
Operating Period
5-10 years
Company Name
Maxigrid Limited.
Customer Service Email Address
support@dualix.maxigrid.com
Contact Number
+35725056200
FX3776898440

FX3776898440

Unverified

United States

I made a payment of $35,000 during the period of investing with dualix via their online platform but to my surprise I couldn't withdraw I filed for a chargeback that came under fintrack/ org with my deposit sent directly to my wallet One thing I never understood was how the account manager made trades without my consent but when I asked to withdraw the profits, they took turns to say my bank was either faulty or I've been flagged for money laundering

Exposure

FX6845073

FX6845073

Unverified

Singapore

We just filed a complaint with the police against Dualix, alleging that the platform enticed us to join an investment exchange group by promising consistent returns so that we could deposit, trade, and double our profits. However, when we requested a withdrawal, DUALIX demanded payment for a number of reasons, such as continuing to deposit $20,000 to unwind our position and paying 25 percent tax in the end we still couldn't withdraw our funds currently working with Assetsclaimback advisory.

Exposure

FX57947855

FX57947855

Unverified

United States

more and more customers complaining about Dualix . At the moment Dualix is still hindering its clients from withdrawing their funds by various tricks, asking them to pay various fees and even launching a new platform to scam us all over again.

Exposure

Tom_Luck

Tom_Luck

Unverified

India

Well, I have to say that DUALIX isn't the best choice for beginners like myself. The deposit requirements are sky-high, and even the regular account spreads are pretty steep. It's just not very accessible or affordable for someone starting out. Plus, I found the platform to be a bit overwhelming and not very user-friendly.

Neutral

Neutral

FX1261759452

FX1261759452

Unverified

United Kingdom

One of the worst customer service I’ve ever dealt with. They are not willing to help you out all they seem to do is pass it on to someone else and then when I did what they asked, and got everybody on the phone call they were like oh I’m sorry we can’t handle this. So once again, nothing gets resolved. My issue has been going on for six months now...

Neutral

Neutral

5
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Website

  • Germany maxigrid.com
    116.202.2.171
  • Germany dualix.com
    35.157.99.243

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DUALIX

Company Profile

Company Profile

Review summary

General Information & Regulation

Dualix is owned and operated by Maxigrid Limited. Maxigrid Limited is a Cyprus Investment Firm, authorized and regulated by Cyprus Securities and Exchange Commission (CySEC) under license number 145/11 and registration number HE269879.

Market Instruments

Dualix offers investors a range of financial trading assets, mainly CFD products in currency pairs, indices, commodities, precious metals, stocks, and cryptocurrencies.

Minimum Deposit

There are six different types of accounts available on the Dualix platform: Basic (minimum deposit of €250), Bronze (minimum deposit of €1,000), Silver (minimum deposit of €2,500), Gold (minimum deposit of €5,000), Platinum (minimum deposit of €25,000), and Premium (minimum deposit of €50,000).

image.png

Dualix Leverage

Dualix, as a European based broker, fully complies with the EMSA regulation, offering maximum trading leverage for major currency pairs capped at 1:30, 1:20 for minor currency pairs.

Spreads & Commissions

Spreads are fixed for Basic accounts, 3 pips on EURUSD. Bronze accounts come with a spread of 0.1 pips and a commission of 10 EUR per lot. Silver accounts have a spread of 0.1 pips and a commission of 10 EUR per lot. Gold accounts have a spread of 0.1 pips and a commission of 10 EUR per lot. The spread on Premium accounts is 0.1 pips, and the commission is 7 EUR per lot. Premium accounts have a spread of 0.1 pips and a commission of 5 EUR/lot. Moreover, Dualix charges an additional 1000 EUR fixed fee for inactive accounts, a 500 EUR support fee, and a monthly maintenance fee of 25 EUR.

Trading Platform

Dualix offers traders the most popular MT4 trading platform on the market today. MT4 is a reliable trading terminal that most traders are familiar with and happy to use. The trading terminal is proven to be reliable, user-friendly, and has all the features traders need, easy to customize, with excellent charting options and support for automated trading robots (Expert Advisors).

Deposit and withdrawal

Dualix supports traders to deposit and withdraw funds to their investment accounts via wire transfer, VISA/MasterCard, PayPal, Skrill, Klarna/SORORT, Ideal/PPRO, GiroPay, Mister Cash.

Trading Hours

forex market is open 24 hours a day, five days a week. However, thats not strictly true. All the big banks take a few minutes to break between the New York close and the Sydney open. During this period, most major players in the forex market stop trading which means liquidity is depleted from the market and spreads become very wide. During this time, the forex market becomes a very inhospitable place to trade.

image.png

Keywords

  • 5-10 years
  • Suspicious Regulatory License
  • Suspicious Scope of Business
  • Cyprus Market Making License (MM) Revoked
  • High potential risk

News

WIKIFX REPORT: CYPRIOT LICENSE OF DUALIX & AGM MARKETS PARENT WHOLLY SUSPENDED

News WIKIFX REPORT: CYPRIOT LICENSE OF DUALIX & AGM MARKETS PARENT WHOLLY SUSPENDED

After several months of pause, the Cypriot authorities is once again flexing their muscles and actively finding compliance irregularities.

WIKIFX REPORT: CYSEC TO COMPENSATE CLIENTS OF DUALIX & AGM MARKETS

News WIKIFX REPORT: CYSEC TO COMPENSATE CLIENTS OF DUALIX & AGM MARKETS

The Cyprus Securities and Exchange Commission today announced the initiation of the process of compensating the clients of Maxigrid Limited (trading as Dualix & AGM Markets), which saw its license lapsed in February.

Wiki Q&A

Is it risky to trade with DUALIX?

Yes. According to WikiFX data, DUALIX (operating as Maxigrid Limited) holds no valid regulatory licenses. Its sole license from the Cyprus Securities and Exchange Commission (145/11) is revoked, and a second claimed license is unverified. This means the entity lacks credible, active oversight from a major financial authority. Coupled with minimum deposits starting at €1,000 for its basic Bronze account and leverage capped at 1:30, the broker presents a risk profile consistent with an unregulated entity.

Three days ago
United States

Is DUALIX regulated?

No. DUALIX operates without a valid regulatory license from any major global authority. The broker's parent company, Maxigrid Limited, was once associated with a Cyprus Securities and Exchange Commission (CySEC) Market Making License (145/11), but that license is now revoked. A second purported license (258/14) under the name MAXIFLEX LTD is categorized as unverified. Therefore, DUALIX conducts its forex and CFD trading business as an unregulated entity.

Three days ago
United States

What is the official website of DUALIX?

The official website for DUALIX is not currently publicly disclosed in WikiFX records.

Three days ago
United States

How is the WikiFX Score calculated?

WikiFX ratings are calculated based on a multi-dimensional data model, mainly including five dimensions: regulatory index, license index, business index, risk control index, and software index. The rating adopts a range system (0-10 points). The higher the score, the higher the broker's overall performance level. In addition, ratings are dynamically updated according to regulatory changes, complaint handling results, and historical data performance, making the rating more objective and timely. You can check the scores of each dimension and their trends on the WikiFX platform to evaluate the broker's actual situation more comprehensively.

Three days ago
United States

How can I determine if a forex broker is regulated?

To determine whether a broker is regulated, the key is to verify whether it holds a valid financial license. Investors can check the license number and status through the official websites of regulatory authorities (such as Financial Conduct Authority, Australian Securities and Investments Commission) to confirm whether the license is real and under valid supervision. It should be noted that some brokers may engage in license cloning or unauthorized operations, meaning they use another company's license or provide services in regions where they are not authorized. These situations also involve risks. In addition, investors can use WikiFX to check the broker's regulatory status, historical records, and risk ratings as supporting reference, so as to evaluate its compliance more comprehensively.

Three days ago
United States

What does it mean if a broker holds multiple regulatory licenses?

If a broker holds multiple regulatory licenses, it usually means that it operates in multiple countries or regions and needs to comply with the requirements of different regulatory authorities. Its overall credibility is generally higher. However, it should be noted that regulatory strength differs between licenses. Some offshore regulations have weaker restrictions, so safety should not be judged only by the number of licenses. It is recommended to focus on whether the broker holds licenses from major regulators such as FCA or ASIC, and evaluate its regulatory status, historical records, and overall rating together. You can also check all regulatory information and performance under different regulators on the WikiFX platform to more comprehensively assess its actual risk level.

Three days ago
United States

What factors should I consider when choosing a safe forex broker?

When choosing a safe broker, investors should focus on key factors such as regulatory qualifications, fund security, and trading transparency. In general, priority should be given to platforms regulated by major regulatory authorities, such as the Financial Conduct Authority, the U.S. Securities and Exchange Commission, and the Australian Securities and Investments Commission. At the same time, attention should also be paid to: whether client funds are kept in segregated accounts, whether the fee structure is transparent, and whether there are many negative complaints or withdrawal problems. By combining WikiFX ratings and user feedback, investors can evaluate broker risks more comprehensively.

Three days ago
United States

How should I compare different forex brokers to find the best one?

To compare different brokers, investors can make comprehensive judgments from multiple dimensions such as regulatory qualifications, overall ratings, trading environment, account conditions, and user feedback. In general, priority should be given to regulatory status and license information, followed by WikiFX ratings and various indexes (such as risk control, software, and business indexes). At the same time, trading conditions (such as spreads and execution speed) and account information (such as minimum deposit and account types) should also be compared. In addition, user reviews, exposure records, and risk assessment information can also be considered to evaluate broker safety and trading experience from multiple aspects. The WikiFX platform also provides multi-dimensional broker comparison tools. Users can select different brokers for visual comparison and comprehensive analysis, so as to make decisions more efficiently.

Three days ago
United States
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