Mediation Center

FX2312365729

1-2 years

It's really unlucky to run into this kind of fraudulent platform. They donpay out profits, even after just a few days. The platform clearly can't afd to lose. They're even planning to deduct a portion of your principal, reardless of how you place your orders. They'll just accuse you of violating some rule orregulation. Nomater how much money you make, they won't give youu your profits. They might even deduct your principal. Everyone, be careful.

FX3447438511

Within 1 year

I could withdraw using USDT before, but now it's directly restricted.

FX2685792045

1-2 years

On March 30, 2026, CWG Markets experienced severe slippage, resulting in a 50% margin call and causing me to lose a significant amount of money.

晴5138

6-10 years

My TMGM trading account is 527713, and my first deposit was made on September 21, 2020. I am a long-term client. Over the past seven years, our cooperation has been excellent, with no unpleasant incidents. However, on March 23, 2026, the platform suddenly froze for 10 minutes, preventing me from closing my profitable trades. I immediately took screenshots and videos and emailed them to the platform. The platform replied that I should wait 3-5 days, which I did. After 5 days without a response, they contacted me again and asked me to wait another 2 days, claiming they had reported it to their superiors for expedited processing, which I believed. As of today, 11 business days have passed, and the platform is still telling me to wait for a reply, saying they will expedite the process. The platform's repeated delays and breach of trust have left me extremely disappointed. Even though I'm a long-time TMGM trader, they to choose to evade responsibility and break faith in the face of such an obvious error shows a complete lack of integrity and credibility. I ask the platform: 1. Where is your oversight? How do you guarantee the safety of your clients' funds? 2. Where is your integrity? The initial response was a 3-5 day resolution, but 11 days have passed and the issue remains unresolved, with the message stating "expedited processing." 3. Why did the freeze occur? Faced with the video evidence, do you acknowledge the freeze? 4. How will you guarantee the client's legitimate demands? Given the freeze that affected orders the client was already profiting from, is the client's request to delete these three orders reasonable?

你是小居吗

Within 1 year

The overnight fee is too high, and it's charged from both ends. According to the properties, it's 1.76 * 88 * 3 = 464.64 JPY, which is approximately 464.64 / 160 = 2.904 USD. The actual charge was 196.85 USD.

FX2003244022

Within 1 year

After making a profit, all the profits were deducted from my account, and I still cannot withdraw my funds normally. Since last Monday when they deducted my profits for no reason, I haven't been able to withdraw my principal.

FX9690414112

Within 1 year

The chart wasn't updating in real time and froze for over half an hour, causing me to lose more than thirty US dollars on my order. I've been communicating with customer service for several days but haven't been able to resolve the issue.

霍稀泥

1-2 years

I've been trading on this platform for a long time , and I've brought in many clients. All my trading has been normal. When I lost money before, it was fine. But now, when I just started to make a little profit, they freezed my account with a cause of violation of trading rules. There's still $6350 in my account, but they only allowed me to withdraw $600. A!! the conimissions I've already transferred to clients have been deducted from my personal account. My withdrawal application has been delayed for over a month and not succeed yet. I can only get the same email when I contact the customer service.

交易员小小

Within 1 year

I opened an account with CXM in 2024 and deposited over US$200,000 altogether. On March 22, 2026, CXM suspended my account and backend system under the pretext of "delayed arbitrage" and refused to allow me to withdraw ! I demand that CXM immediately return my principal and profits and cease its fraudulent activities. I urge all investors to be vigilant and not fall for this scam!

FX4217279146

Within 1 year

They're blocking my withdrawals and deducting my profits.

FX4155464009

Within 1 year

I tried to deposit funds into TMGM, but the deposit address changed, resulting in the deposit failure. I can't find customer service on the website, and customer service is unresponsive. The page is always showing a queue, and the number of people in the queue doesn't seem to be decreasing.

FX8334119782

Within 1 year

Directly closing customer accounts and wiping out profits and principal; contacting official customer service yields no explanation for the reason

FX6266574362

Within 1 year

I had no idea which rule I violated, but they just sent me an email to block my account. The email said they could refund my principal, but all my principal has gone! Withdrawal failed! XM, give me back my hard-earned money!

FX2467866881

Within 1 year

On March 18, I conducted gold basis trading on this platform. In the early morning of March 19, around 5:00 AM, I saw that my orders were still in my account (which can also be verified by the MT5 logs). When I checked again around 7:00 AM, I found that the orders had been forcibly liquidated by the system (the margin maintenance level was very safe). I then noticed that the liquidation time was recorded as 1:00 AM. After that, I was unable to trade, deposit, or withdraw from my account. I contacted the official email, initially holding onto some hope that they would resolve the issue promptly, only to be met with a cold shower. Now, they no longer even reply to my emails! I urge those who have not yet opened an account to keep their eyes open and not fall for this!

fhgv

3-5 years

XM sent me a bonus, then emailed me saying I violated the rules. I didn't violate anything, but they didn't allow me to withdraw. The platform is a sore loser.

且行且珍惜

Within 1 year

You can see how much you can earn in a day of trading from the above chart, but you lose 15 points, and this isn't the first time. Usually, the slippage is only two or three points. Don't be fooled by their zero overnight fees and low spreads. There are many large platforms with lower spreads and no slippage. XM's slippage has caused me to lose a lot of money.

FX2654727008

Within 1 year

My IB tricked me into coming to this platform, and when I made a profit, they only returned my principal.

刘鑫如

1-2 years

The withdrawal requested in December 2025 has never been processed, and then I resubmitted it in March, and they've been dragging their feet on that one too.

FX3281241549

Within 1 year

This afternoon, starting from around 1 PM, I have been trying to log in continuously but simply couldn't. It kept loading, loading all day. And then, wasn't the gold market very unfavorable this afternoon? I wanted to deposit funds but couldn't do it at all. I tried over ten times, and it kept failing the deposit. I have a total of 13 accounts, each with $420, and they all got liquidated. Later, I managed to deposit once, $1,000, making a total of $7,000. My liquidation was caused by your platform's inability to let me deposit and log into the website. Your platform should compensate me.

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Within 1 year

I was on the verge of a margin call. I deposited funds via e-wallet, but half an hour has passed and the funds still haven’t arrived. It keeps showing “processing.” Normally it takes only 5–6 minutes to credit. This scam black platform deliberately delayed the deposit right when I was about to face a margin call, preventing the funds from being credited.